Cancellations and Partial Shipment
Cancellations
ADM Systems Pty Ltd (ADM) prides itself on despatching most orders on the same or next business day after you have placed and paid for your order. If you wish to cancel your order please call ADM immediately on 1800 632 693. If we have not despatched the item we can provide a full refund. If the item has already been despatched then you must return the unit for credit as per instructions and policy above.
Partial Shipments / Back orders
If we are unable to supply in full your order we will contact you to ask how you would like to proceed. In most cases we can either supply an alternative product at no additional cost or we can look at forward orders from the supplier's factory. ADM takes shipments weekly from MEAN WELL and can usually have incomplete orders within a week (subject to stock availability at the factory). ADM will not supply partial shipments unless you have given permission for us to do so. All back ordered products from ADM are supplied free into store when they become available for shipping.