Warranty

Please complete this form in as much detail as possible – the more information our technical team have to work with, the more efficiently we can make our assessment and complete your claim.

Invoice Number relating to returned goods (if known).
Who is the best person to contact regarding this claim?
Part Numbers of Items Returned for Warranty Claim
Serial Numbers of Items Returned for Warranty Claim
When Did the Unit(s) Fail?*
What were the ambient conditions where the units were installed (ie conditioned roof space, electrical cabinet, outdoors, pump building etc)
Briefly describe the application the units were being used for
Describe the nature of the failure – please include as much detail as possible regarding the conditions, application, etc.
Preferred Corrective Action (subject to warranty claim being verified)*
Is there any other information which you can provide which may assist with the warranty assessment?
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